Per our earlier conversation, you stated an in network contractor was located in Indio California… that is 166 miles away from the property address. The contractor in Canyon Country is about 50 miles away and the contractor in Tarzana One Call Fixes It All is a handyman service. Your system needs to reflect a better inventory of license and bonded in network contractors for HVAC repairs within the area code the property is located. I’ve been a loyal 2 10 customer for twenty years and for the most part have been satisfied with the service. Based on the time it took to get a decision it would’ve been longer if I didn’t follow up, the numerous call transfers and hold times I endured, and me doing the legwork to get a contractor out to the property because no in network contractors were accessible, there is no way I will renew with 2 10 next February. Another factor in this decision, my wife has been physically ill due to the intense Southern California heat wave occurring at this time. The portable fans in our house are 100% ineffective. In the beginning, the experience with the technicians has been very good. They came out to my house about four times. But the same thing kept happening over and over and I kept doing the same thing over and over again. The technician told me it’s a difficult process to go through to get certain things finished.
landmark home warranty riverton utah
1. I had to call again and they had gotten somebody scheduled to come today between three and five, but I haven’t heard from anybody since. I will recommend 2 10's service. It’s not up to them that the contractor doesn’t show up because they have other contractors they can call. I just bought a home and have had a 2 10 warranty that came with the home. I have been dealing with these people for a month just to have my drain snaked. The plumbing company was very lazy and instead of actually inspecting my problem they guesstimated what was wrong. That has been a month ago and I have been contacting the contractor and 2 10 about the situation because I have had to do dishes and my standup shower. I finally complained enough so the contractor called me today and said I need to replace the drain pipe in question so they can snake it which obviously defeats the purpose of them snaking it. The following is an email written to 2 10 Home Warranty on July 27 related to my HVAC issue: First and foremost, thank you for your assistance regarding work order . This is to confirm $662 will be paid back to me after I forward the final paid invoice of work provided to get my central air unit repaired.