new home warranty insurance company a risk retention group

new home warranty insurance company a risk retention group

I had a problem with my AC on a particularly hot weekend in coastal Louisiana. I called OR, the customer service rep was very polite and arranged for a repair person to come out that day. The repair person was actually here within an hour but only because he was in the area already. Anyway, he was polite and performed the replacement with no problem. Reading the entries here I probably should have made more claims, but I didn't. Nonetheless, I decided not to renew figuring that a savings account is a better plan that will actually pay me in the long run. I was very pleased to see your review of home warranty companies and the way they operate. When a hot water recirculating pump burned out in my home, my own horrendous experience with one of the biggest home warranty companies was quite a learning experience. Here is what I learned:1. Service companies that work with these warranty companies may be inclined to find reasons that your problem is not covered. In my case, they blamed faulty original installation of the pump.

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We will cancel it this year!I am an HVAC contractor and have worked for most of the home warranty companies over the years. The warranty company is nothing more than a middle man sucking money out of the customer, the contractor, and providing a terrible disservice to both for it. The contractor with the lowest average cost per call is put in the number one position. If the contractor has a large repair it skews the average and the contractor won’t get calls. If you consistently do what is right for the customer and push to replace equipment that is old and rusted out then you will suffer the consequences!After working with A n e S for 10 years the customers loved my company!They would request me and S didn’t like that. They HWC’s want to control the contractor sent out so they can put the contractor with the lowest avg.