How to Go Above and Beyond the Call of Duty with Customers Every company understands the value of listening to...
Bus Opportunities
IT is not about the words Customer Service Communication Skills are the most powerful skills we may have in business....
With an ever-increasing competition, it is not surprising that businesses have realized how important it is to make customers feel...
"Every company's greatest assets are its customers, because without customers there is no company,"--Erwin FrandDuring our recent weakened economy, many...
Many external Customer Services Courses are theoretical, with only a little practical application to the real world of the attendee....
Customer and Client Communications Customer and client communications are very dear to good business-customer service and relations. Problems have arose...
Last week I went to a local pharmacy to have a prescription filled. As I approached the prescription counter I...
From time to time, you may find your recovery efforts blocked by certain actions or inactions on your part or...
CRM Customer Relationship Management is one of the newest innovations in customer service today. CRM stands for customer relationship management...
Consumers value certain things and timeliness is one of them. When people purchase something online or over the telephone they...