I was party to a discussion once where a supervisor was complaining that she had problems getting face time with...
Bus Opportunities
I'm infinitely interested in certain things and completely disinterested in others, which includes anything mechanical; you'll find little middle ground...
If you own an e-biz, you may know that one of the most difficult tasks in an internet business is...
What a play on words! It may first appear that way, but I assure you, in the real world, it...
Good managers know that customer experience is the lifeblood of any successful company. It is costly to run a business...
There was a time when frequent flyer miles, loyalty award systems and credit card points were virtually unknown to businesses...
What is good or proper customer service? Today, everyone is selling something on the Internet. Yes, basically each and everyone...
In the old movie, Miracle on 34th Street, the Macy's Santa sends customers to rival store Gimbels for products that...
Providing quality customer service to the customers and clients are essential to the survival and growth of your business. After...
Before we discuss customer service in this article, let's first address the essential purpose of business. Admittedly, for most people...