History has shown that many companies think of customer service as a reactionary response to a customer issue/problem. In the...
Bus Opportunities
At some point in every entrepreneur's life, they have dreamed of starting their own business. When that newly minted entrepreneur...
Good service is all about providing the customer with an ultimate experience. Of course in business, we are all striving...
How is the customer service at your business? Are your associates well- trained and do they work as a team?...
Another sore spot with me are lab results. Why is it that the medical profession insists our lab results read...
I live in a multi-lingual and multi-cultural environment where various racial groups who together can converse in more than 50...
One of the most useful and most important parts of any good software package is a robust and versatile customer...
An auto attendant is an automated program that provides customer service over the phone. Such programs are also known as...
As a professional speaker, I often share stories and examples of companies that deliver great service. One company that's easy...
Would you like to earn $10,000 to $20,000 profit every December? You can do it by operating your own Christmas...