July 14, 2024


Expect exquisite business

Cityblock Health, Tufts Health Plan offering personalized care to One Care members in Massachusetts

Photo: FG Trade/Getty Images

Worth-primarily based care service provider Cityblock Health, which focuses on Medicaid and decrease-earnings Medicare beneficiaries, has expanded its collaboration with Tufts Health Approach to offer you personalised healthcare, behavioral and social care to Tufts Health Unify customers in Middlesex and Suffolk Counties in Massachusetts. 

Tufts Health Unify serves members beneath the age of 65 who are qualified for Medicaid and Medicare, as element of Massachusetts’ A single Treatment application.

What is actually THE Impression?

Cityblock’s neighborhood-primarily based care design connects people enrolled in Tufts Health Plan’s Unify prepare with a multidisciplinary care crew that incorporates most important care providers, behavioral health specialists, neighborhood health workers and nurse care managers. 

The design moves over and above conventional healthcare care to address social concerns like housing, employment, authorized support, transportation, meals, and childcare, without having introducing to members’ costs. 

According to Cityblock, the solution has been valuable for these with advanced healthcare and behavioral wants, these handling chronic conditions, and these searching for extra sources and assistance.

Given that arriving in the Commonwealth in March 2020, Cityblock has served almost 1,800 small-earnings people today living with disabilities by means of this revolutionary care design – with an 86% Web Promoter Score from customers.

With the expansion of solutions, Cityblock doubles its presence in Massachusetts and will supply integrated care for about 3,three hundred customers in the placing of their alternative – in their house or neighborhood, in excess of video or on the mobile phone.

Tufts Health Approach and Cityblock are at present reaching out to qualified customers and their latest providers in Middlesex and Suffolk Counties to raise consciousness about the providing.

THE Larger Trend

Cityblock declared a further partnership in August, that just one with Blue Cross and Blue Shield of North Carolina. The Blue Cross NC clinics will tap into Cityblock’s neighborhood-centered care design that focuses on a holistic solution to addressing bodily and behavioral health, as nicely as social determinants of health.

The collaboration formally kicked off on July 1 for qualified customers of Blue Cross NC’s Regular Approach and Medicare Benefit in Charlotte, Greensboro, Winston-Salem, Large Point and Fayetteville, and incorporates pediatric solutions and maternity assistance.

Cityblock’s multidisciplinary care groups – like most important care providers, behavioral health specialists, pharmacists and nurse care managers – are led by Community Health Associates, who are usually hired from the communities they serve. They devote time obtaining to know every member, conference them in which and when operates greatest for them, whether that’s at just one of the organization’s hubs, at house, in the neighborhood or by mobile phone, textual content concept or video visit.

Community Health Associates function intently with every member on their personalised care prepare and be certain they obtain the care they need.

The clinics are at present open up and Blue Cross NC and Cityblock have begun outreach to qualified customers.


“Our function in Massachusetts launched in March 2020, just a handful of months just before the COVID-19 pandemic,” explained Dr. Toyin Ajayi, Cityblock’s president and cofounder. “In excess of the final 16 months, we’ve labored alongside neighborhood associates in Worcester to meet our members’ most pressing wants, and the response has been overwhelmingly positive.”

“The final calendar year and a 50 % has been a trying time for us all, but has been significantly tough for our Unify customers,” explained Jean Yang, president of Tufts Health Plan’s General public Programs division. “The pilot with Cityblock showed essential evidence of the strengths of the design, with extra than 75% of our qualified Unify customers remaining engaged by their care groups. We’re thrilled to grow the reach of these solutions to customers in Middlesex and Suffolk Counties, and search for new and revolutionary ways to beat the social determinants of health.”

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