May 18, 2024


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IT Services Giant Conduent Suffers Ransomware Attack, Data Breach

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Purchaser facts leaked to Darkish Web

Conduent, a $four.four billion by revenue (2019) IT expert services big, has admitted that a ransomware assault hit its European operations — but claims it managed to restore most programs within eight hrs.

Conduent, which claims it presents expert services (like HR and payments infrastructure) for “a greater part of Fortune a hundred firms and in excess of 500 governments”, was hit on Friday, Could 29.

“Conduent’s European operations professional a provider interruption on Friday, Could 29, 2020. Our process recognized ransomware, which was then tackled by our cybersecurity protocols.

“This interruption began at 12.forty five AM CET on Could twenty ninth with programs mainly again in manufacturing again by 10.00 AM CET that early morning, and all programs have because then been restored,” mentioned spokesman Sean Collins.

He additional: “This resulted in a partial interruption to the expert services that we supply to some customers. As our investigation continues, we have on-heading inside and exterior security forensics and anti-virus teams reviewing and monitoring our European infrastructure.”

Conduent Ransomware Assault: Maze Posts Stolen Data

The corporation did not name the ransomware style or intrusion vector, but the Maze ransomware group has posted stolen Conduent facts like obvious buyer audits to its Darkish Web webpage.

Protection researchers at Negative Packets say Conduent, which employs sixty seven,000 globally, was functioning unpatched Citrix VPNs for “at least” eight months. (An arbitrary code execution vulnerability in Citrix VPN appliances, identified as CVE-2019-19781, has been broadly exploited in the wild by ransomware gangs.)

In early January Negative Packets observed approximately 10,000 vulnerable hosts functioning the unpatched VPN were recognized in the US and in excess of two,000 in the British isles. Citrix pushed out firmware updates on January 24.

  • Army, federal, point out, and city authorities agencies
  • Community universities and educational facilities
  • Hospitals and healthcare companies
  • Electrical utilities and cooperatives
  • Big fiscal and banking institutions
  • Numerous Fortune 500 firms


The malware applied by Maze is a binary file of 32 bits, usually packed as an EXE or a DLL file, according to a March 2020 McAfee investigation, which observed that the Maze ransomware can also terminate debugging applications applied to analyse its conduct, like the IDA debugger, x32dbg, OllyDbg and more processes, “to keep away from dynamic analysis… and security tools”.

Cyber criminals have mainly moved absent from “spray and pray”-design and style assaults on organisations to more targeted intrusions, exploiting weak qualifications, unpatched computer software, or working with phishing. They typically sit in a network accumulating facts to steal and use to blackmail their victims before basically triggering the malware that locks down conclusion-points.

The assault follows hot on the heels of a further prosperous Maze breach of fellow IT expert services company Cognizant in April.

Law enforcement and security pros carry on to urge firms to make improvements to fundamental cyber hygiene, from introducing multi-issue authentication (MFA), to making sure common process patching.

Read this: The Top rated 10 Most Exploited Vulnerabilities: Intel Businesses Urge “Concerted” Patching Marketing campaign