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Free Finance Magazines
Finance is news for every one’s consideration. Those who are in this industry, have to keep themselves updated always about the latest happenings in the market. But for those also, who just want to have an extra knowledge about the most happening field in the market today, they should be well updated about the latest news and updates regarding financial conditions in market. Looking broadly at this situation, there are many ways to keep updated, but not every way is feasible. One way is to have a work circle of your colleagues and like many people that interact with each other in order to develop newer things in a particular…
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Lean Six Sigma in Field Service Organizations – Identifying and Eliminating Waste
You have no doubt read various examples where Lean Six Sigma was used to identify and eliminate waste in both manufacturing facilities and service companies (i.e. financial institutions and hospitals). Most of us can quickly see how concepts such as inventory reduction and improved product quality are applied to physical objects or documents. But what about Field Service Organizations where the primary product (a completed service request) is often vaguely defined and the main component (technical expertise) is intangible? How can we apply the same techniques to obtain the same results (increased speed, reduced costs, and improved quality)? In this article we will focus on just one element of Lean…
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Small Business Management and Entrepreneurship
Owning a successful business is no longer reserved for a lucky few. It is because there are some rules followed by those successful business people in making the business people to climb the richness ladder with assurance and comfort ability although any business is about risking and that the higher the risk the higher the reward or profit. When you want to startup a business you first must have an idea, example of business ideas are like opening up a hairdresser, opens a salon, a shop and much. Generally, people do make huge mistake. Just because they are thinking about the job and not the business. Only because you are…
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So halten Sie Ihre Küche mühelos sauber
Die Küche ist oft das Herzstück des Hauses, ein Ort, an dem gekocht, gegessen und gemeinsame Zeit verbracht wird. Doch gerade weil sie so häufig genutzt wird, kann sie auch schnell schmutzig und unordentlich werden. Ein staubsaugerroboter mit wischfunktion kann Ihnen dabei helfen, Ihre Küche mühelos sauber zu halten. In diesem Artikel geben wir Ihnen praktische Tipps und erklären, wie moderne Technik die Reinigung Ihrer Küche erleichtern kann. Effiziente Reinigung mit einem Staubsaugerroboter Dual-Funktionalität: Saugen und Wischen Ein staubsaugerroboter mit wischfunktion wie der Narwal Freo X Ultra ist ideal für die Küchenreinigung. Diese Geräte kombinieren die Funktionen von Staubsaugern und Wischmops, um sowohl trockenen Schmutz als auch klebrige Flecken zu…
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Forming Great Internet Business Ideas
Almost everyone has now joined the Internet business bandwagon. Who would not want it? Doing business online is one of the cheapest and most practical ways of starting your own venture. If you do not have the sufficient capital to pay for your very own place to showcase your products, you could simply post it online. It also saves a lot of time and effort as you do not need to travel often from place to place and just stay comfortably at your home. However, before you get too excited and jump on the first internet business ideas that pop into your head, better consider the following before you push…
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Best Home Business Ideas – How to Choose One
When searching for a home business idea you need to be careful because there are so many scams out there you may end up losing a lot of money. There are thousands of so called experts claiming they will make you rich. The truth is there is no get rich quick scheme that works. Even the best home business idea will require some work on your part. But if you are willing to put some elbow grease at it eventually you will succeed. So what do we need to look into before choosing the right home business idea? Is this home business idea right for you? If you are looking…
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Is Target Marketing Ethical?
Marketing to specific groups of consumers, or target marketing, is one of the most important concepts in marketing. Marketers, through the ages, have identified who their customers are, and directed their efforts at influencing their buying decisions. That is their job. In the last 30 years though, marketers have begun to identify potential buyers based on a number of factors, that make many people uncomfortable. Marketers now direct promotions at those of certain age groups, gender, race, marital status, gender preferences, and just about any other category you can place people in. This makes many consumers and consumer advocates question the ethicality of these promotions: Is it fair to direct…
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Measure Customer Service Quality, Not Just Call Time
The call time report is an often misunderstood customer service call center report. Too many customer service managers place too much emphasis on reports focusing the number of phone calls or the amount of time spent on phone calls. Phone call reports need to be taken in context because they offer no indication on the quality of service. Let’s face it. Long calls, don’t necessarily mean bad service, I’ve seen superstar customer support people spend hours on the phone with a customer resolving a customer issue. This is a good thing, we need to encourage engagement in our teams and taking the time needed to solve the problem. I’ve also…
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Empathy Statements for Customer Service Representatives
Showing empathy to customers takes more than words, it also takes imagination. It’s not enough to utter a few well meant clichés, hoping this will placate an upset or angry customer. People working in customer service need to make the mental stretch and try to imagine what it is like to travel in the customer’s shoes. When a customer is aggrieved or has had a negative experience, the most important thing for them is to feel that their point of view has been heard and understood. The worst thing that can be done is to fob the customer off with a few pat expressions, or not take their grievance seriously…
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The Advantage of Using Feedback Form to Improve Customer Service
Feedback Form is one excellent medium for gathering comments, suggestions and customers’ views about your business. It is a good way of knowing how you are faring in your customer service. If you have a feedback form attached to your website, you deliberately provide a gateway for continuous customer engagement. Of course, it is assumed that garnering more information from your customers through the feedback form means that you are actively responding to the information submitted to you. With the ongoing trend where most of your customers are buying or shopping online, it is very important that your website has feedback form. It is also important that you must be…
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