HPE, Dell Point the Finger at Western Digital

Not patched by Oct 2020? Your drives could get bricked…

Several Stable-Condition Drives (SSDs) made by SanDisk endure from a flaw that can see them wiping out every little thing stored on them at 40,000 hrs (4 yrs) — with HPE currently signing up for Dell in naming SanDisk owner Western Electronic as liable for the bug, which has viewed process directors scramble to discover and repair affected servers.

Neglecting to get a firmware repair in “will consequence in travel failure and information decline at 40,000 hrs of operation and demand restoration of information from backup if there is no fault tolerance, these as RAID or even in a fault tolerance RAID method if more SSDs fail than can be supported by the fault tolerance of the RAID method on the rational drive” HPE mentioned.

It extra: “After the SSD failure happens, neither the SSD nor the information can be recovered. In addition, SSDs which have been place into company at the exact same time will very likely fail practically simultaneously.” (Quite a few skilled teams will make stacks with non-sequential serial numbers and storage goods from different suppliers, but which is not always easy…)

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HPE steering for consumers posted on March twenty mentioned that based mostly on its assessment of when servers equipped with the SanDisk SSDs begun transport, consumers should not endure concerns just before Oct 2020 supplying close-people a lot of time to make the significant patch just before their drives get bricked. Other OEMs are very likely to be affected.

(Laptop or computer Business Critique has not still viewed any even more customer advisories. If you received one from a further server seller, get in touch with our editor…)

Hey, Western Electronic: Thanks for That

Today naming Western Electronic for the initially time (an before assertion had just cited a “Solid Condition Push company), HPE explained to Laptop or computer Business Critique in an emailed assertion: “HPE was notified by Western Electronic of a company firmware defect in sure SAS SSD designs employed throughout the sector.

“Because this defect only brings about travel failure after 40,000 hrs of operation, no HPE consumers are in risk of failing for numerous months. HPE has been given Serial Variety data on the drives delivered to HPE consumers, and we are actively reaching out to individuals consumers and to present current firmware.”

Western Electronic did not answer to requests for remark. The organization before explained to Blocks and Storage that, “Per Western Electronic company coverage, we are not able to present feedback regarding other vendors’ goods. As this falls within HPE’s portfolio, all similar product or service issues would greatest be addressed with HPE instantly.” (Which, provided it is in the end a Western Electronic product or service flaw, seems un-chivalrous…)

SanDisk SSD Bug: Dell Told Buyers in February

Dell meanwhile notified its consumers in February, emailing them  to say that it had “identified a potentially significant issue where sure good condition drives may well expertise failure and possible information decline thanks to an issue with the drives’ firmware, the drives may well fail after roughly 40,000 hrs of usage.”

SanDisk drives ranging from 200GB to 1.6TB are comprehended to be affected. These can be uncovered in a sprawling array of Dell and HPE servers: both equally firms have furnished people with a whole list of impacted goods.

HPE has made Linux, VMware, and Home windows scripts accessible which complete an SSD travel firmware look at for the 40,000 ability-on-hrs failure issue, as has Dell, which pointed the finger at SanDisk model numbers LT0200MO, LT0400MO, LT0800MO, LT1600MO, LT0200WM, LT0400WM, LT0800WM, LT0800RO and LT1600RO.

Attentive units directors need to have minor trouble identifying the servers impacting and patching them in a ideally bug-absolutely free way, but the issue is irritating for major OEMs like Dell and HPE which facial area acquiring to determine and notify all impacted consumers — and which will no question choose the brunt of any criticism.

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