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Overheating information centre forces shutdown of all network, compute, and storage assets
British isles South — just one of Microsoft Azure’s two local cloud locations — crashed offline on Monday just after an outage activated by a cooling process failure in a information centre.
The incident, concerning fourteen:54 BST on fourteen Sep 2020 and 01:41 BST on 15 Sep 2020, still left engineers scrambling to area the automated cooling process into manual manner and reset impacted pumps, just after growing interior temperatures observed methods shut down all network, compute, and storage assets “to protect information durability”.
“Customers utilizing various Availability Zones, or Zone Redundant expert services may have skilled nominal impact” notes Microsoft in its incident report.
The outage dragged on as just after manually overriding automated cooling methods and resetting them, engineers had to phase in a return of electric power and deliver infrastructure progressively back