Moscow and Paris, September 2 2020
Atos, a world wide chief in digital transformation, has productively launched a world wide assistance undertaking for its new consumer PERI, a single of the world’s premier suppliers and suppliers of formwork and scaffolding units, to provide assistance for additional than seven,000 PERI staff across fifty six international locations.
Considering the fact that the get started of this contract, which started in November 2019, the business has productively applied three introductory phases, which now provide a centralized shopper assistance desk to assistance additional than seven,000 PERI staff worldwide. Atos not only enhanced the excellent of assistance and greater consumer pleasure, but also reduced assistance expenditures.
“In unique locations of PERI’s existence, the IT assistance assistance was fragmented – someplace the do the job was carried out with local contractors, someplace the problems have been solved by the company’s individual sources. Synergy with Atos permitted